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Mercury Insurance Review: Low Satisfaction Ratings For Car Insurance



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Mercury Insurance Overview and Key Takeaways

Although Mercury has a substantial customer base in California, the company also operates in 10 other states. Mercury sells policies through a network of independent agents.

  • Worse than average customer satisfaction ratings
  • Roughly average number of complaints
  • Few extras and low prices
mercury insurance

2.0 out of 5.0 stars

Mercury Insurance: Rating

Mercury scores 4 out of 5 when assessed on a variety of factors from price, discounts, and extras through to types of coverage, ease of filing a claim, customer satisfaction, and customer complaints.

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Mercury: Services

To keep prices low, Mercury offers basic levels of coverage.

You can get rideshare coverage with this provider, though.

Mercury Insurance: Discounts

Mercury discounts include:

  • Anti-theft devices
  • Auto-pay
  • Good student
  • Mileage-based
  • Multiple cars
  • Multiple policies
  • Paperless
  • Upfront payment

Mercury Insurance: Complaints

This firm gets about the expected number of complaints.

It would be a good idea to go check their BBB Complaints and other review websites before doing business with this company.

Mercury: What Else?

The mobile is poorly-reviewed and it’s only available on Android devices.

  • Business insurance
  • Condo insurance
  • Landlord insurance
  • Mechanical breakdown insurance
  • Renters insurance
  • Umbrella insurance

Mercury: Pros and Cons


  • Rideshare coverage available
  • Additional homeowner coverage


  • More complaints than expected
  • Low satisfaction ratings
  • Few options to customize coverage

Compare Mercury Insurance to Cuintegrator Auto Insurance Providers

Delores is a single mother of a baby girl. She writes news as a part-time journalist for multiple news portals. She is an experienced journalist with a master's degree in Journalism. She covers all insurance verticals for The Cuintegrator.


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