Car Insurance
Travelers Insurance Review: They Are One Of The Largest US Auto Insurers


Contents
Travelers Insurance Overview and Key Takeaways
Travelers is a long-standing insurance provider and among the largest insurance companies for auto and home insurance coverage.
- One of the largest American auto insurers
- Average or below for customer satisfaction
- Fewer complaints than expected
3.8 out of 5.0 stars
Travelers Insurance: Rating
Travelers scores 4.5 out of 5 across a variety of factors including discounts, coverage, pricing, ease of filing claims, customer satisfaction and complaints to state regulators.
Travelers Insurance: Services
As well as the typical coverage options, you can find the following extras with Travelers:
- Gap coverage: If your car is stolen or totaled before the lease is paid off, Travelers covers you for the shortfall between your loan balance and the car’s value
- Rideshare: If you drive for Lyft or Uber, rideshare insurance with Travelers is available, but not in all states
- IntelliDrive: If you agree to the installation of an app that tracks your driving habits, you could get discounts of up to 20% for safe driving
- Premier new car replacement: If your car is 5 years old or newer, you’ll get a brand new vehicle if you total it. Gap coverage is included
- Responsible driver program: One minor traffic violation and one accident will be forgiven every 36 months without your premiums increasing. The premier version of this add-on also includes a disappearing deductible, with a $50 reduction in premiums for every 6 months of claim-free driving
Travelers Insurance: Discounts
Travelers discounts include:
- Driver training
- Good student
- Home owners
- Hybrid cars
- Multiple cars
- Multiple policies
- New car
- No gaps in coverage
- Paperless
- Safe driver
- Student away at school
- Upfront payment
Travelers Insurance: Complaints
Travelers generates fewer complaints than you would expect, and customer satisfaction is about average.
It would be a good idea to check their BBB Complaints and before doing business with any of these insurance companies.
Travelers Insurance: What Else?
The website allows you to manage your policy, pay bills, and track any claims.
The mobile app allows you to do all the above in-app, as well as calling for roadside assistance.
You can also manage your account from any Amazon Echo device with Alexa.
Travelers also offers the following types of insurance:
- Boat
- Business
- Commercial
- Condo
- Farm
- Identity theft
- Landlord
- Renters
- Travelers
- Umbrella
Travelers Insurance: Pros and Cons
Pros
- Fewer complaints than expected
- Many coverage options
- One of the largest US insurance providers
Cons
- Lower than average customer satisfaction
- Rideshare coverage not available in all states
Compare Travelers Insurance to Cuintegrator Auto Insurance Providers